1. BrightDhan charges you nothing
No application fee, no advance fee, no "file charge" — so nothing to refund from us. If anyone asks you to pay to get a loan, report it to grievance@brightdhan.in.
2. Fees charged by the lender
Interest and processing fee are the lender's and are in its Key Fact Statement. Refunds of these follow the lender's agreement.
3. Cooling-off period
Under the RBI digital lending rules your loan has a cooling-off (look-up) period stated in the Key Fact Statement. During it you can exit by repaying the principal and the proportionate cost, without penalty. Contact the lender.
4. Withdrawing your request
Before a loan is sanctioned you can ask us to stop processing and delete your data (unless the law requires us to keep it). Write to support@brightdhan.in.