Fair Practices Code

We explain our role (facilitation, not lending), the ranges and what happens to your request. The lender gives you a Key Fact Statement before you accept.

We share your details only with lending partners and only after your consent. We do not access your contacts, photos or files.

We contact you only about your request, during Mon–Sat, 10:00 AM – 7:00 PM. You can ask us to stop at any time.

BrightDhan charges borrowers nothing. Loan charges are the lender's and are in its Key Fact Statement.

See Grievance Redressal.